FAQs

You probably have a lot of questions! Can I really sell my test strips? Is it legal? How much can I get for them? How complicated is it? Here we list the most commonly asked questions and provide the reassuring answers!

Is it legal to sell my test strips?
Yes, if you are the legal owner of them. Anyone can buy test strips, even without a prescription, so as long as you bought the strips yourself, or received them legally through an insurance company, you are free to sell them. Test strips can be bought over the counter at places like drug stores, pharmacies, Wal-Mart – and it is 100% legal to resell over the counter products. Even if your boxes are marked “mail order only” or “not for resale” you can still sell them – this just means they can’t be sold through a retailer. Bear in mind that if your boxes were free samples from Medicare or Medicaid, and are marked as such (they usually have a red band at the bottom with the words “Medicare and Medicaid” printed on them) those boxes cannot be resold.

What brand(s) of test strips do you buy?
We purchase most major brands of diabetes test strips: OneTouch Ultra Blue, Freestyle, Freestyle Lite, Accu-Chek (Aviva, Compact, Comfort Curve), Bayer Ascensia Contour, Ascencia Elite, Bayer Contour, Breeze Auto Disc, Breeze 2, Precision Xtra, Nova-Max, TRUEtrack, TRUEtest, Optium, Wavesense Presto. We will also consider other brands. Check our Brands & Prices page for information on what we are currently NOT accepting. When you fill out the Request a Quote form, be sure to include such details as which brand(s) you have, number of boxes, expiration date(s) etc., so we can give you an accurate quote on price. PLEASE NOTE: We are no longer purchasing boxes of lancets. If you’d like to donate your lancets, click here to find places near you that would love to have your extra supplies!

NOTE: We only purchase brands that have been manufactured in the U.S.

How many boxes of test strips can I sell?
Unlimited! We’ll buy all you have to sell. But be sure you keep enough to use – don’t sell your last box and get caught without when you need to test!

How soon can I get paid?
We know you want your money ASAP. On the day your package arrives we inspect it (see our Terms & Conditions), and then we implement your requested method of payment within 24 hours.  You have 3 choices of payment:

  • Bank Transfer: For payments up to $100, all we need from you is an email address – we don’t need any private information about your bank account! The process of transferring funds is begun within 24 hours of receipt of your package, and upon your confirmation, the money is automatically deposited in your account and available to you in 3 business days. If you send more than $100 worth of test strips, we will need your bank information in order to send payment via this method, but all information is kept private!
  • PayPal: PayPal is an instant electronic funds transfer service that is free to join – all you need is a debit or credit card, a bank account, or a PayPal Pre-Paid Debit Card. Simply give us your PayPal email login, and we transfer the funds within 24 hours of receipt of your package. If you choose to leave the funds in your PayPal account, the money is available to you immediately for online purchases or use with your PayPal Debit Card.  If you choose to transfer it to a credit card or bank account, it will be available in 2-3 business days.
  • Check:  A check will be in the mail within 24 hours of receipt of your package, unless we receive your package on a Saturday – then it will be mailed on Monday. You can cash your check at your bank (no fee charged), or at any check cashing establishment (they do charge a small fee for this). We cannot send funds via Postal Money Order. (NOTE: In the rare event that a check is lost in the mail, you will be issued a new one once we have received confirmation from the bank that the original check has been voided.)

How can I trust you to send me the money?
We are in business to stay in business, and we work honestly and professionally.  Our address, phone number and email are available to you – and it’s a real address, not a P.O. box.  We use the United States Post Office to transact business. Anything that moves through the mail system also enters the federal government. When you ship your items using USPS it is actually mail fraud if we do not promptly return a payment to you! You could file federal charges against our company. We work hard to conduct our business with the highest standards of integrity and customer service. We would like you to be satisfied with your experience selling your strips so that you will use us again and refer others. We can only stay in business if our customers are happy enough to come back, so we strive to do that!

When you quote me a price, is it guaranteed?
A price quoted over the phone or via email is guaranteed as long as the shipment we receive from you matches what you told us you were shipping. Full price is only guaranteed if the boxes have at least 6 months left until their expiration date by the time they arrive (unless we have agreed in advance to pay full price for slightly short-dated boxes), and the original factory seal is still intact. We reserve the right to adjust the price based on the condition of the boxes, and will make every effort to contact you if this situation arises.

PLEASE NOTE: Prices are subject to change periodically, and it is always best to check our website or contact us directly to find out what the latest prices are! If the payout price has gone up, we will automatically give you the higher price, even if we quoted you a lower price previously. If the payout price has gone down, we will honor all quotes at the higher price as long as the package was received by the date specified in our quote. If it is received after that date, the payment will be at the new, lower price.

Do you ever buy expired test strips?
No, we don’t. In fact, it’s illegal to buy or sell expired test strips, despite what you may have heard! The test strips we purchase from you must have an expiration date that is at least six (6) months ahead of the date we receive them. The boxes must also be factory sealed and in good condition. For certain brands, we can offer a reduced price if the expiration dates are between 2 and 6 months out. Dates are calculated from the day we receive the package.

Do you purchase any other diabetic products?
Nope, just test strips. If you have other diabetic supplies such as lancets, meters, glucose solution, etc., and are interested in donating these extra supplies, click here to see our page on How to Donate!

Who pays for the shipping?
We do. Here’s how it works:

Following these instructions will ensure that you get paid as quickly as possible.

IT IS HIGHLY RECOMMENDED YOU USE A BOX, RATHER THAN AN ENVELOPE OR CUSHION MAILER. If the test strips arrive crushed, it will reduce the price we can pay!

For Packages Under 13 oz.
If your box weighs in under 13 oz., please send it via USPS First Class. We will reimburse the postage up to $3.77. While you do need to supply your own box, pretty much anything you have around the house will work – cereal boxes, tissue boxes, etc. The Post Office has no problem accepting such boxes; as long as there is a label and a stamp on them, they mail them! Just cushion the test strips with some paper towels or plastic bags and they should arrive with no problem.

For Packages Over 13 oz.
We will reimburse the postage based on whatever is the least cost – either by weight or by Flat Rate. If your box weighs over 13 oz., please send it via USPS. Check with the postal clerk to determine the least expensive method to send your particular package – First Class, Standard Post, Priority Mail, or Priority Mail Flat Rate. We calculate the shipping cost based on the current USPS Zone and Rate Charts – from your zip code to ours, it is nearly always the weight that will determine the cost. PRIORITY MAIL FLAT RATE is rarely the least expensive method of mailing, so be sure to ask the clerk to double check their information! You don’t want to spend more on shipping than you have to.

If it is determined that the least expensive way to go is Flat Rate, please choose the size that fits best for the number of boxes you are sending – small, medium or large (these boxes are free of charge). If you send items that we cannot purchase, we will reimburse postage based on the box size necessary to hold only the items that we can purchase, so check with us first if you plan to send more than we agreed upon!

If you are sending more boxes than will fit in a large Priority Mail Flat Rate box, we will reimburse postage based on the weight of the package.

Note: We do not reimburse for optional extras like Insurance, Delivery Confirmation, Signature Confirmation, or shipping supplies. We also do not reimburse the cost of sending via other package delivery methods – only USPS.

We will make a shipping recommendation based on the quote and we ask that you do not exceed that. Reimbursement for shipping will be included in your Bank Transfer, PayPal or Check payment. PLEASE NOTE: If the test strip boxes arrive damaged due to being shipped in an envelope rather than a cardboard box, that can result in a lower payment. Always use a box!

CLICK HERE to print out a copy of our shipping form and mailing label.

How do I ship these strips?
Use a box – this will prevent crushing (if the strips arrived damaged from being shipped in an envelope, it might result in a reduction in your payment).  Adding some newspaper, paper towels, or other lightweight cushioning material will help ensure the safe arrival of your strips.

The strips are lightweight, and can often be mailed first class.   If the package exceeds 13 oz., check with your USPS clerk to determine the least expensive method of shipping (see our explanation above).  If you have one, include a copy (printed or written) of the original quote we sent you.

As we do need your contact information, we have provided a handy shipping form and mailing label for you to use! CLICK HERE to print it out.

If you do not have a printer, then simply address the label as follows:

Sell Your Test Strips
3020 Three Springs Court
Mount Hamilton, CA 95140

Include a note in the box telling us your name, address and a way to contact you (either phone or email), and let us know which method of payment you prefer: PayPal, Bank Transfer, or Check. If you want the check made out to someone other than yourself, please provide that name. If you want to be paid via PayPal, please provide us with your PayPal login email. If you are requesting a Bank Transfer, and the amount is less than $100, please provide us with any email address you are sure to check; if the amount is over $100, we will need the routing and account numbers for the account you wish us to transfer the money into. If you prefer, you can enclose a voided check (not a deposit slip) which will give us the routing and account numbers we need to process the transfer.

How can I tell if my test strips are expired or my seals are broken?
Most test strips have an expiration date stamped by the manufacturer and are factory sealed, so that you cannot open the box from either end without either tearing the cardboard or separating the affixed seal. The location of the expiration date varies from brand to brand, but will be found on the outside of the box somewhere. Test strip that have expired and/or have broken seals are not acceptable and will be discarded.

What do you mean by “good condition?”
In order to get full price for your test strips, the box must be sealed and in good condition. We are willing to accept test strip boxes with minor damage to them, at an adjusted lower purchase price.

So what does “good condition” mean? Well, there must be a legible expiration date on the box. If the expiration date has been torn off or is unreadable, we cannot purchase that box. We are also unable to purchase a box that has broken seals. If the box itself has been torn (either at the corners or because of an unsuccessful attempt to remove a label), dented or crushed, has had the color removed when a label has been taken off, has ink marks, box cutter damage, or has been scored with a hard-tipped pen, that will lower the value of the box. If boxes arrive in such a condition, we will make a determination as to price adjustment and do our best to notify you. If the damage is such that the boxes are unsellable, they will be discarded. You can help insure your boxes arrive in good shape by shipping them in a box, rather than an envelope, and leaving the labels on for us to remove without risking damage to the outside of the box. If you wish to obscure your information on an attached label, please use a soft magic marker or Sharpie rather than a ball point pen to avoid scoring the surface of the box beneath the label.

How do I know what kind of test strips I have?
Almost all the test strips have a manufacturer’s name and brand name on the box. If the item number is not visible on the front it can usually be found on the bottom or on the side of the test strips. The expiration date will always be on the outside of the box as well. Please note that we only purchase test strips that are manufactured in the U.S.

What if I decide that I want my test strips back?
There is a twenty dollar ($20) fee for returning your test strips. If any of the boxes arrive having been damaged by shipping, and you prefer that we return them for your personal use rather than discard them, we can do so in lieu of reimbursement for your original shipping costs.

Why your company instead of another?
We understand that making your experience with us a pleasant one is vital to your satisfaction and our continued relationship. So we are available by phone 7 days a week, and return calls promptly in the rare instance when you are not able to get through the first time. We contact you as a courtesy to let you know your package has arrived safely, even if you’ve gotten Delivery Confirmation, so you know you can expect your payment soon. We will work with you to find the best solution for any supplies you have that we cannot purchase, but you don’t want to simply throw away.

Unlike many other companies, we guarantee your payment will be sent out within 24 hours of receipt of your package. In reality, this is very often the same day, and with a Bank Transfer or PayPal, it is often within minutes of inspecting your package! We understand that you are in a hurry to get paid, and make fast payment our #1 priority. We also accept shipments as small as a single box, unlike others who require a minimum of 5 boxes per shipment. Boxes with pharmacy labels, damaged test strip boxes, and short-dated boxes are all accepted (usually with a price adjustment for those last two circumstances), whereas some companies will not accept these boxes at all. We are happy to have you as our customer, and want to make you happy you trusted your business to us!

If you have additional questions, feel free to call us toll-free at (866) 800-1923, email us at help@sellyourteststrips.com,  or send us a message through our Contact Page!

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